Scan Size Format

Large Format - Sizes greater than 11"x17"

Small Format - 11"x17" or smaller

File Type and Compilation

Multipage PDF(default) - Your pages are scanned to a single PDF file by original.

Individual PDF pages - Each page is scanned to its own PDF file and named in sequential order.

We can customize your file delivery by file type or organized method of your choosing. Please let us know!

Provide files by

Email - We use a third party service called WeTransfer to send you your file. There are no file size restrictions. You will receive an email with a link to download your file(s).

Please note: By default, your link will expire after 4 weeks. Please download the file to your storage. Expired links and their files cannot be retrieved.

Number of Sets/Copies

We use this value to produce your desired number of print runs. We apply this number to all files provided by you. You can customize this in any way you like. Please let us know in the special instructions. You can specify number of copies per file name, etc.

Sets vs Copies

Generally, sets and copies are interchangeable although "set" is often used to describe a complete document with multiple pages printed in correct order.

Common Sizes

For plans and drawings, the most common sizes are 24"x36" and 30"x42".

Page Size

"Large Format" is considered any size greater than standard 11"x17".

By default, we print your document "As sized". This is the native size of the file. If you do not know the size of your file, please let us know in the special instructions.

To check the size of a PDF file: How to find the page size of a PDF file

If you know what page size you would like, you can select it or choose "Custom". We may contact you if your selection does not match your file size or there is a conflict with the Enlarge/Reduce selection.

Enlarge/Reduce

100% - Printed at native size

50% - Reduced by 50%.(half-size) - Most common "half-sizes" are 12"x18" and 15"x22" reduced from 24"x36" and 30"x42", respectively.

Fit to Page Size - The file is reduced or enlarged, depending on native file size, to fit the selected page size. Please note: we use the native file size to determine the percentage of reduction/enlargement while preserving the proportion of the image without cropping. We do not use the image content to determine the percentage, by default.

Drawing Scale - If you would like to print at a specific drawing scale, confirm the scale is correct, or print at a different scale please let us know.

Other - We can use any custom amount for reduction or enlargement. We can meet image content requirements of any kind. Please let us know.

Binding

Loose - All pages left loose and rolled.

Edge Bind - Cardstock strip folded over edge of sheets and stapled. Most common choice for plan sets.

Staple Only - Stapled along edge.

Screw Post - Cardstock strip folded over edge of sheets, drilled and fastened with aluminum screw type post. We default to this option for all sets of 150 pages or more.

Folding

Standard - Folded in half, back half, and over half.

Specific Size - We fold to meet a size you specify.

Custom - Please provide any custom folding instructions.

Rolling and Bundling

By default, we roll prints as sizes and number of sheets permits for a usable and deliverable package. You may specify any bundling/distribution or rolling method you prefer.

Mounting

Mounting to any of our premium rigid substrates is available for prints on approved media.

Lamination

Lamination is available for prints on approved media.

Black and White

Using a process called dithering, any color or grayscale images are converted to high quality affordable black and white scans and prints at superior speeds.

Grayscale

We'll use grayscale in place of black and white depending on the condition of the original.

Color

We can scan or print all or some of your pages in color at the same speed. Please let us know what pages you'd like in color.

Order Processing

Production completes quickly. In some cases, orders are completed within minutes of submission. If you need to change or cancel your order after it is submitted, please contact us immediately!

Operation Information

Our production departments operate on a first come, first served basis with RUSH production available.

If your turnaround time is critical, please call us.

By default, we will contact you via email regarding any job specific questions or issues once your order has begun processing.

RUSH Production

By selecting RUSH ORDER your order will be placed in our priority RUSH queue.  A fee equal to 50% of your order subtotal will be added to your invoice.

RUSH orders are processed prior to any standard orders regardless of submission time. If there are no orders in our standard queue, when a RUSH order is submitted, there is no fee added. RUSH orders are processed after any previously submitted RUSH orders or any orders that are currently printing, processing, or finishing.  

Once complete, RUSH orders are delivered on our regularly scheduled delivery route, shipped via selected service, or made available for pick up at our location.  We do not offer expedited delivery service.

Please contact us for price and/or time quotes.

File Types

We recommend submitting your files in PDF format.

We also accept TIFF, TIF, JPG, EPS, AI, DWF

Fonts and Layers

It is recommended that all fonts be embedded and that all layers be flattened prior to file submission, if possible.

Printing Select Pages from Multipage PDF

If you are submitting a multipage PDF where you would only like some of the pages printed, please let us know the PDF page numbers, if possible.

Working with PDF files is easier with Adobe Acrobat Reader.

Printing Sets or Books in the Correct Order

If you are submitting multiple PDF files that you would like combined and printed in order, please let us know. You may also add sequential numbering to your filename to communicate the print order.