We're looking for a team player to join us to help serve our wonderful customers in San Luis Obispo!

The Production Operator will be responsible for reviewing orders, producing high-quality prints, operate multiple types of print machines and communicate with customers. The ideal candidate will be creative, have a positive attitude and excellent customer service skills.

Responsibilities

• Prioritize incoming orders based on such criteria as customer needs, workload, media, finishing, bindery, and machine capabilities.
• Estimate time and media requirements; inform the production manager and/or client of any requests that can’t be met and give recommendations to fulfill client needs.
• Receive, process, & modify client files as needed to print per specifications.
• Operate and maintain printers, scanners, bindery and/or finishing equipment.
• Maintain media, substrate, ink, toner, bindery, and/or finishing inventory.
• QC printed and finished materials based on our high-quality standard.
• Package completed projects for Will-Call, Delivery, or Shipping.
• Execute orders according to job ticket efficiently and accurately.
• Operate and maintain printing equipment to ensure proper functioning during the printing process
• Contact vendors for machine consumables and repairs when needed.
• Ensure quality of goods meet clientele satisfaction and industry level standards.
• Provide assistance to team members with various duties when possible.
• Perform other duties as assigned

Qualifications

• Digital printing experience preferred.
• Experience with Photoshop, Illustrator, In Design, and Acrobat or equivalent is desired.
• Working knowledge of inkjet and toner-based printing preferred.
• Knowledge of color theory and fundamentals of color and profiling preferred.
• Excellent verbal and written communication skills.
• Must be committed to quality and outstanding customer service.
• Attention to details & ability to consistently deliver outstanding customer service.
• Strong organizational skills in a deadline-based environment
• Ability to function and multi-task effectively in a fast-paced environment.

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person